LCD Shopping - Why Best Buy? Why?

Monday, December 27, 2004 12:48:18 AM (GMT Standard Time, UTC+00:00)

Somebody please tell me why a company who's basic purpose in life is to sell electronics, would willingly display products in a way that actually makes them seem worse than they are? For the last year or so I've been putting off the purchase of an LCD flat screen and decided to go see what I could find for deals. The local Best Buy had one of the better selections.

The only problem with their display however is that all of the monitors are fed from a single source. A single source that is connected to a couple video amplifiers and fed to each monitor. This causes all of the monitors to display the same 1024 x 768 image, which looks equally terribly on each and is pretty useless to compare anything other than brightness. Accordign to one staff member, the feed wasn't really even 1024 x 768 as somewhere along the way it was first coverted to S-Video before being split. The staff response to any requests to see a monitor on an alternate resolution (Such as the 1280 x 1024 that many of them are designed to run at) or seperate system was a simple “sorry” before walking away.

What ever happened to showing off what a product could do? I remember the year I spent working for Sony, we would find the best possible source to display the higher end products so that there was a visible difference. There's somethign to be said for those small dealers that take the time to show you the products and help answer your questions, not just push boxes.

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